211 Iowa 1.2

There are instances when individuals may require assistance but are uncertain about the types of support available to them. The 211 Iowa resource offers a valuable service by clarifying personal situations and utilizing a comprehensive and up-to-date application to identify the most suitable resources. It serves as an essential point of contact for those seeking guidance to navigate the myriad social service programs available.

211 Iowa is a free and extensive information and referral platform that connects residents of Iowa with various health and human services, community programs, disaster services, and governmental resources.

Should users be unable to locate a particular resource within the app, they have the option to text their zip code to 898211 as an alternative means of connecting with 211.

The capabilities of the 211 Iowa app include:

• Intuitive usability and navigation
• Display of resources in proximity to the user's current location
• Options to share resources via SMS or email
• Ability to save resources as favorites for easy access later
• Direct links to the resource's website
• One-click calling to the resource's main phone number
• Map views or directions from the user's current location
• Search functionality for specific resources needed